Make digital care that patients actually use.
Access trusted telehealth and digital health strategists who've launched and scaled virtual care — building the workflows, reimbursement, and adoption that turn pilots into sustained programs.
The Challenge
The next era of virtual care isn't about apps. It's about outcomes.
As healthcare leaders and consumers ourselves, we have the responsibility to re-engineer a significantly better and more effective healthcare experience, which results in measurable and sustainable results at scale for patients and the providers and caregivers who serve them.
Accessible
Care should be available to all regardless of geography or socioeconomic status.
Personalized
Tailored treatments and approaches to meet individual needs, preferences, and circumstances.
Integrated
Intuitive health support tools which are easily incorporated into the fabric of daily life.
Evidence-based
Grounded in evidence and rigorous research while continuously evaluating opportunities to improve.
Cost-effective
Delivering value by eliminating outdated and wasteful financial costs.
Organized
Provides coordinated care platforms that eliminate unnecessary redundancies and inefficiencies.
These challenges are solvable with the right expertise and approach.
How we help
Telehealth & digital health solution areas.
Work with experts to solve your most critical issues when navigating virtual care, digital health, and hybrid care models.
Strategy & implementation planning
Build scalable virtual care programs with expert-developed strategies and action plans.
Clinical protocols & pathways
Establish evidence-based protocols that ensure consistent, high-quality virtual care delivery.
Technology & data integration
Connect platforms and patient data seamlessly to enable coordinated, insight-driven care.
Care coordination & program alignment
Improve outcomes and reduce fragmentation with integrated care coordination strategies.
EMR & documentation design
Design digital documentation workflows that support virtual care, compliance, and efficiency.
Claims & reimbursement optimization
Navigate billing complexities and capture revenue with clear, up-to-date reimbursement strategies.
Contingency & emergency planning
Prepare for crises with expert-designed virtual care contingency and continuity plans.
Legal & regulatory guidance
Stay compliant with evolving federal and state telehealth laws — with confidence.
Resource utilization strategy
Maximize clinical and operational resources with expert guidance on staffing and scaling.
Patient experience & engagement
Design virtual experiences that build trust, boost satisfaction, and improve adherence.
Value-based virtual care
Align your telehealth strategy with value-based care models to drive quality and sustainability.
Remote patient monitoring programs
Build and scale RPM initiatives that extend care beyond the visit and drive long-term outcomes.
Ways to engage
Three ways to bring a digital health expert into the work.
Start small or go deep. Every expert is bookable for a focused consult, a scoped project, or an ongoing fractional role — on transparent terms, with the right person matched to where you are in the program.
Consult
Single session · same week
Pressure-test a decision, get a second opinion, or unblock a specific question in a focused working session with a vetted expert.
- 30–60 minute working session
- Transparent, fixed price
- Book in minutes, no RFP
Project
Scoped · weeks to months
A defined engagement with clear deliverables — a virtual-care program design, a reimbursement and billing strategy, or a digital front door scoped and built with you.
- Defined scope & milestones
- Named expert or small team
- Fixed or milestone pricing
Fractional
Embedded · ongoing
Ongoing leadership capacity without a full-time hire — an experienced operator who carries the work week over week as you scale.
- Part-time embedded leadership
- Recurring weekly cadence
- Scales up or down with need
Not sure which fits? Start with a consult and scale from there.
Get started →The roster
Telehealth & digital health experts.
A growing roster of advisors who've launched and scaled virtual care across health systems, payers, and digital health companies — available for brief consults, defined projects, and fractional leadership.
+40Care Transformation Studio enables your organization to leverage a deep and diverse knowledge cadre of leaders in the Telehealth and Digital Health space who are committed to accelerating the transformation healthcare delivery on a global and individual basis.
Christopher NorthamTelehealth & Digital Health Practice Area Lead, Care Transformation Studio
A buyer's guide to freelance & fractional
A practical playbook for engaging trusted talent in a changing healthcare landscape — how to scope, vet, and structure value-based care engagements.
Frequently asked questions